Agile Coaching Skills
- Observing
- Listening: 3 levels of listening, listening beyond words
- Mirroring: reflects to the system where they are at
- Feedback: giving and receiving feedback in a structured coaching approach
- Clarifying: business problems, goals, values
- Enables safety through:
- structure
- relationship
- empirical approach
- confidentiality
- build trust
- promotes safe-to-fail environment
- Conflict navigation
- Powerful questions
- and many more …..
An Agile Coach ….
.. may temporarily take on any of the following stances:
- Coach: I help you explore the problem space to identify your solution
- Teacher: I impart knowledge
- Facilitator: I make it easier for you to achieve your goal
- Moderator: I help you follow a process
- Advisor/Counsellor: I give advice
- Expert: I show you by doing it
- Mentor: I share my experience
- Consultant: I bring expertise and advise
- Observer: I watch and share my learnings
- Servant Leader: lead in a service of others, serve and set an example
Some other skills as listed on Scrum Alliance CEC:
- Contribute to significant improvements in organizations or departments through coaching techniques
- Helped organizations and teams beyond the basics of Agile theory and practice
- Enable teams and organizations to find their own solutions to business problems through the application of Agile principles
- Good communication skills
- Promote and embody the mindset of Servant Leadership
- Rich set of facilitation, training and coaching tools, and models